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  1. Race.my
  2. For Participants

For Participants

Registering For An Event

  • I haven't received a confirmation slip.
  • Nothing happens when I click the "Continue" button.
  • I didn't create an account on Race.my but the site says I'm already registered.
  • How can I register for multiple races with the same email?

After Registration

  • I made a mistake during my registration. How can I update my details?
  • Can I change my race category?
  • Can I transfer my registration?
  • Can I get a refund?

Payments

  • What methods of payment do you accept?
  • Do you accept credit cards?
  • Why does my payment keep failing?
  • What is a 3-D Secure payment?

My Account

  • I can't remember my password. What should I do?
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